Terms of service
These terms cover your use of the Requesto apps, the relay service and reques.to. By using Requesto you agree to them, so please read them. We've kept them as short and plain as we can.
The service
Requesto lets you send files between your own devices, to devices you've saved, and to other people with one-time codes and links. Files go directly over your local network when possible, and otherwise through our encrypted relay. We don't store your files.
Your Requesto ID and devices
- Your first device creates your Requesto ID. You add more devices with one-time codes, and you can add an email address to sign in on new devices.
- Anyone with access to one of your signed-in devices can send and receive files as you. Keep your devices secure, and sign out any device you lose from another device or by contacting us.
- Don't share one-time codes except with the person you mean to give them to.
Free and Premium
- The Free plan has the limits shown on our pricing, such as the number of signed-in devices and files a month on the same Wi-Fi.
- Premium removes those limits and adds sending over the internet and codes and links for anyone. If Premium is billed through an app store, that store's terms for payment, renewal and refunds apply.
- Subscriptions renew until you cancel. You can cancel at any time, and Premium stays active until the end of the period you've paid for.
- If we change the price, we'll tell you in advance, and the new price applies from your next renewal.
Acceptable use
Don't use Requesto to:
- send anything illegal, or anything you don't have the right to share;
- send malware, or files meant to harm someone's device;
- harass people, or send files to people who haven't agreed to receive them;
- get around plan limits, guess codes, overload the relay, or break its security;
- resell or offer the relay as a service to others.
We may limit or suspend access to protect the service or other people.
Your files
Your files stay yours. We don't claim any rights to them, and because they're encrypted end to end we can't see them. You're responsible for what you send and for having the right to send it.
Availability and changes
We work to keep Requesto running well, but we can't promise it will always be available or free of errors. Transfers over the internet depend on your connection and on our relay. We may improve, change or retire features, and we'll give notice before removing anything you pay for.
Ending your use
You can stop using Requesto whenever you like, and ask us to delete your account. We may suspend or close accounts that break these terms. Where we can, we'll tell you first and explain why.
Warranties and liability
Requesto is provided as it is. As far as the law allows, we don't give warranties beyond those in these terms, and we're not liable for indirect or consequential losses, or for lost data. Keep your own copies of important files. Nothing in these terms limits rights you have under the consumer law where you live, or liability that can't be limited by law.
Changes and governing law
If we change these terms we'll update the date at the top, and tell you in the app before important changes take effect. These terms are governed by the laws of the country where Requesto is established, without affecting the protections your local consumer law gives you.
Contact
Questions about these terms go to hello@reques.to.